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Welcome to the Visitor Information Center! If you’re looking for some help, you’ve come to the right place.
Check out our list of Frequently Asked Questions below, and if none of them are what you need, you can always ask in The Hood or email the support team.
[Thanks to Valentina, an amazeballs Unlost team member, for helping gather questions for the FAQ.]
F.A.Q.
Q: What is The Unlost?
A: The Unlost is a blog about finding your way, embracing uncertainty, and becoming your truest, most amazeballs self in the process. You can visit the site at theunlost.com.
Q: What’s The Unlost Guide to Finding Your Truest Life & Career Path?
A: You’re lookin’ at it! The course is aimed at helping people finding their truest career & life path (in case that wasn’t clear from the title). This involves not only helping people explore and navigate different career options, but also helping people discover their truest selves and finding the direction and clarity that already exist within them.
Remember, our motto is: “Your truest occupation is to become your self.”
Q: What is Move-lah? (Note: This question applies to the Move-lah version of the course only, which is a special version of the course that only opens up a few times per year. If you’re interested in going deeper with the content of this e-guide and in connecting with a group, you may sign up for notifications here.)
A: “Move-lah,” or behavioral payment, is required in order for course members to gain access to the next module. In other words, you will be required to take action on the course concepts in order to move through the course. Each module will have a homework assignment which will include meeting with your group members and submitting the move-lah form. The group aspect is a KEY part of the course experience.
Q:How do I connect to my group? (Note: This question applies to the Move-lah version of the course only, which is a special version of the course that only opens up a few times per year. If you’re interested in going deeper with the content of this e-guide and in connecting with a group, you may sign up for notifications here.)
A: For the small group meetings, or “connection sessions”, we highly recommend you use Google+ Hangouts. More information about how to use Hangouts can be found here. If you just want to chat with them or set up a meeting time, you will receive their contact information prior to the course start date. If you haven’t received this yet and your course start day has already passed, email the support team.
Q: what kind of equipment should I have to connect remotely with my group? (Note: This question applies to the Move-lah version of the course only, which is a special version of the course that only opens up a few times per year. If you’re interested in going deeper with the content of this e-guide and in connecting with a group, you may sign up for notifications here.)
A: The basics are a computer equipped with:
• a webcam
• a microphone
• speakers (they might be integrated into your computer)
• internet connection (DSL line preferred)
Q: why do you suggest Google Hangouts? (Note: This question applies to the Move-lah version of the course only, which is a special version of the course that only opens up a few times per year. If you’re interested in going deeper with the content of this e-guide and in connecting with a group, you may sign up for notifications here.)
A: Google Hangouts is free, can accommodate up to 10 people with video, and is very easy to install. It also requires no setup on your local machine. However, it’s just a suggestion, not a requirement. All that matters is that your whole team is able to connect via a platform of your choosing.
Q: I can’t connect with Google Hangouts/Skype/any other software. (Note: This question applies to the Move-lah version of the course only, which is a special version of the course that only opens up a few times per year. If you’re interested in going deeper with the content of this e-guide and in connecting with a group, you may sign up for notifications here.)
A:First of all, that’s a statment; not a question.
However, should you experience any kind of troubles, first check your local network connectivity in order to understand if the problem is hardware/network related. For example if you have no connection at all, check your network settings or determine if any changes has been applied to your computer recently.
If your connection is ok and you are experiencing problems such as error or system error messages, please refer to the support forum for the specified software. Alternatively, try googling the error message you are seeing. In case none of the above solutions don’t resolve your problem, please email the support team.
Q: My group members are in different time zones. How can we make sure we all show up for our “connection sessions” at the right time? (Note: This question applies to the Move-lah version of the course only, which is a special version of the course that only opens up a few times per year. If you’re interested in going deeper with the content of this e-guide and in connecting with a group, you may sign up for notifications here.)
A: Make sure you check with a time zone converter to translate the meeting time into your local time zone. Here are links to two of our favorites: http://www.timeanddate.com/worldclock/converter.html, http://www.timezoneconverter.com/cgi-bin/tzc.tz
Q: My group is having a hard time finding times when we are all available to meet. Can you help us? (Note: This question applies to the Move-lah version of the course only, which is a special version of the course that only opens up a few times per year. If you’re interested in going deeper with the content of this e-guide and in connecting with a group, you may sign up for notifications here.)
A: There are some great scheduling utilities out there which can save you a lot of trouble scheduling your meeting. We recommend Doodle or TimeBridge. If you are still having trouble, please email the support team, and we will look into reassigning your group.
Q: Help! My meeting was supposed to start 10 minutes ago and our group leader hasn’t shown up! (Note: This question applies to the Move-lah version of the course only, which is a special version of the course that only opens up a few times per year. If you’re interested in going deeper with the content of this e-guide and in connecting with a group, you may sign up for notifications here.)
A: If your group leader doesn’t show up, the next person in alphabetical order should step up to be the group leader. You can wait a reasonable amount of time for all of your group members to show up (5 minutes or so) but should proceed with the meeting as long as there are at least two members present.